Programme Support Officer

Job Introduction

About us

Do you aspire to work in a welcoming, innovative, forward-thinking, inclusive and supportive organisation where you can also learn and develop? YPO might be the perfect fit for you!

With 50 years of experience, YPO has been dedicated to supporting the public sector. Our journey began five decades ago when 13 local authorities united to streamline their purchasing needs and enhance efficiency, forming the organisation we know today.

As a 100% publicly owned entity by our 13 member authorities, we ensure that our profits are reinvested into our public sector customers, offering even greater value for money. Discover more about our company and culture at Start a career at YPO | YPO.

YPO is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give their best.

If this position is advertised as a full-time role (37 hours per week), YPO is pleased to consider requests for flexible working arrangements, including part-time hours and job-sharing opportunities. We are committed to supporting work-life balance and encourage candidates to discuss their preferred working patterns with us.

We are excited to announce an opening for the role of Programme Support Officer

 About the Role

 As a key member of the Business Change and Business Intelligence Team, this role is integral to YPO’s Business Change function.  The successful candidate will provide vital administrative support to Programme and Project Managers, maintaining project records, coordinating meetings, and producing key documentation in line with YPO’s project methodology. They will proactively manage project tasks, updates, and stakeholder communication while demonstrating YPO’s values and ways of working.

 About You

 As YPO continues to grow, this could be a great opportunity for you to join our team.  

 We’re looking for a highly organised and proactive individual who takes initiative, communicates clearly, and thrives in a structured project environment. The ideal candidate will be detail‑focused, confident managing multiple tasks, and committed to upholding YPO’s values while supporting project delivery to a high standard.

• A qualification or extensive knowledge of PRINCE2 principles and methodologies, supported by strong understanding of project governance and documentation control. 
• Experience working with/in project environments where maintaining documentation libraries, version control, and delivering to SLAs/KPIs is essential. 
• Skills in communication at all levels, advanced Microsoft Office (Excel/Word), multitasking, organisation, analytical thinking, and maintaining high-quality outputs under pressure. 
• An understanding of how to proactively contribute ideas, challenge appropriately, and support the coordination of multiple projects within a structured PMO setting.

Having Project Manager experience would be ideal, but not essential as this can be developed whilst in the role (optional detail).

For a detailed description of the role and required skills, please refer to the job description attached below.

Further information can be found on the Staff Intranet, or click here to visit our Careers page Start a career at YPO | YPO

To have a confidential and informal discussion about this role, or any additional support, please contact Claire Goodwin on 07395 358430 or claire.goodwin@ypo.co.uk

Interviews are planned to take place on the 5th May , in-person at our office in Wakefield.